Help
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Comprehensive Help for the service is published online at
Sportsground.co.nz and Schoolground.co.nz. Simply login and then click
on the 'Help' item listed in your function panel on the left of your
screen.
You may also wish to refer to the
FAQs section or to
the section on
Troubleshooting.
If you are unable to find the help you need, you are welcome to call the
technical support Helpdesk on 0900 777 876 between 9am - 5pm on
weekdays. Please note that Helpdesk calls cost $1.99 + GST per minute to
contribute towards the cost of providing the service. Please ensure you
have permission from the telephone account holder before making your
call. |
FAQs
For a list of frequently asked questions, please read the
FAQs section
Troubleshooting
For help identifying and resolving a specific problem, please refer to the
section on
Troubleshooting
Report a fault
If you believe the service itself has a fault - for example, if the site is
unavailable or unexpected error messages occur - please click here to report, and one of the web engineers will investigate as soon as possible. Please
note that support enquiries sent through this form will not receive a reply.